Human resources (HR) is the division of a business that is charged with finding, screening, recruiting, and training job applicants, as well as administering employee-benefit programs. HR plays a key role in helping companies deal with a fast-changing business environment and a greater demand for quality employees in the 21st century. https://www.investopedia.com/terms/h/humanresources.asp
John R. Commons, an American institutional economist, first coined the term “human resource” in his book “The Distribution of Wealth,” published in 1893. However, it was not until the 20th century that HR departments were formerly developed and tasked with addressing misunderstandings between employees and their employers. https://www.investopedia.com/terms/h/humanresources.asp
The presence of an HR department is an essential component of any business, regardless of the organization’s size. An HR department is tasked with maximizing employee productivity and protecting the company from any issues that may arise within the workforce. HR responsibilities include compensation and benefits, recruitment, firing, and keeping up to date with any laws that may affect the company and its employees. https://www.investopedia.com/terms/h/humanresources.asp
The Human Resource department is the first step for an employee who is struggling with a Manager, Supervisor, or co-worker that is providing poor behavior of micro-managing, harassing, bullying, and gas lighting. It seems the Human Resource department may have become the Corporate Resource department when providing, an employee who may be experiencing burnout symptoms, corporate solutions of training, moving to a different department, agency, or state, or meeting with the individual who provides the poor behavior to come to a corporate approved solution. There seems to be a lack of empathy and compassion in the Human Resource department. If the employee expresses concern about the way, he/she is unfairly treated, then that does not make the employee the “best qualified” candidate for the job position.
Human Resource has to review the employee, not the individual with the complaint filed against them, due to the Human Resource department hiring the employee as the “best qualified” candidate. The Human Resource department seems to be about corporate rules and regulations that improve the corporate environment not the employee work relationship with the Manager, Supervisor, or co-worker who only know how to display apathy not empathy toward others in the work environment.
Every agency, company, organization should consider adding training to the Human Resource department about empathy, gaslighting, and micro-managing to provide the employee the opportunity to be heard and taken seriously to reduce burnout symptoms.
